The Supported Broker
Grow your book with someone in your corner.
Live coaching and practical training for independent freight brokers and agents, led by Joseph Garcia.
Previously a top-20 broker in RXO's small-to-mid-size market, moving 175+ loads per month. Today, I run my own desk, cradle to grave.
Coaching and training. These are learning goals, not guaranteed income or business results.
Not theory, but what I did this week.
Where business slips away
Good freight work starts before the load.
A customer needs a reason to give you the first opportunity, a reason to keep calling, and confidence that you'll speak up when something goes wrong.
You go quiet when it goes wrong.
Silence puts trust at risk. Learn to explain what's happening, what it will cost and what happens next, before the charge becomes a surprise.
You price without a plan.
A timid quote keeps you out of the account. An aggressive one without a cost picture leaves you working for too little.
The customer only knows your rate.
One rough load can end a relationship that never had much trust. Build a partnership through good questions and consistent service.
The day leaves no room to grow.
Sales and follow-up disappear when every hour goes to exceptions. Build a routine that protects time for new customers.
How the membership works
Bring live problems. Leave with a plan.
Joseph draws the lessons from freight he's working right now. You bring the quotes, lanes, carrier issues and prospect emails on your desk.
60minutes
every week
Live group call
One live 60-minute group call each week: practical teaching plus member questions. The day and time go out to the waitlist first.
- 01
Monthly one-on-one
One private 30-minute call each month on your customers, your lanes and your numbers.
- 02
Recordings of every group call
Miss a session or want to rewatch before a quote? Every group call is recorded.
- 03
Month-to-month
No contract. Cancel anytime. Founding members also help decide what the program covers.
What we work on
The work that decides whether a book grows.
Topics follow what members bring. The agenda is your desk, not a script.
- Finding shippers and keeping them
- Quoting LTL, partials, truckload, flatbed and expedited freight without giving away margin
- Vetting carriers and building a network you can call when a load is in trouble
- Handling exceptions so your customer never looks bad in front of their boss
- Running every load from RFQ to invoice and BOL to POD
- Trade-show freight: move-in, move-out, marshalling yards and paperwork
Who it's for
Brokers and agents building a stronger book
- You're an independent broker or freight agent building a book, or improving an established one.
- You want to win new customers, grow accounts and make better pricing and service decisions.
- You're willing to bring real questions and apply what you learn.
What to expect
Practical help. Your work to do.
- Coaching from a working freight agent, not promises of earnings or customers.
- Group support every week, plus private time once a month.
- Straight answers. If something won't work, you'll hear it.
Meet Joseph
I move freight. I teach the decisions.
"I run my own desk cradle to grave: quoting, carrier selection, tracking, exceptions, PODs and billing. That's what I teach: not theory, but what I did this week."
Almost 7 years in freight, after 23 years in legal affairs.
At RXO: top-20 broker in the small-to-mid-size market for several consecutive quarters, moving 175+ loads per month across all mode types.
Founding membership
One membership. One founding rate.
$199/month
- Weekly live 60-minute group call
- One 30-minute one-on-one each month
- Recordings of every group call
- Month-to-month, cancel anytime
Founding members keep $199/month for as long as their membership stays active. Payment by card through Stripe or by Zelle when enrollment opens. Joining the waitlist costs nothing.
What happens on the weekly call?
We meet live for 60 minutes: practical teaching and member Q&A. Bring questions from your customer conversations, quotes, carrier choices or freight problems.
What if I can't make it live?
Every group call is recorded. Your monthly one-on-one is scheduled around you.
How does the founding rate work?
Founding members pay $199/month, locked for as long as the membership stays active.
Is there a contract?
No. Membership is month-to-month and you can cancel anytime.
When does it start?
The waitlist is open now. People on the waitlist hear first when founding enrollment opens, along with the weekly call day and time.
Will what I share stay private?
Members are expected to keep what others share on the calls confidential. Bring the situation; leave out customer names if you prefer.
Does this guarantee results?
No. This is coaching and training. Your results depend on your market, your customers and the work you put in.
Founding-member waitlist
There's plenty of freight. Let's go get it.
Join the waitlist and you'll hear first when founding enrollment opens. No payment now.